A new chapter for Service Design in Saskatchewan

Professionals from all backgrounds and organizations gathered in Regina for the first event of the SDN's new Saskatchewan Chapter.

It was evident that there is a great opportunity to establish a strong community for service design in the province.

On June 21, the Saskatchewan chapter of the Service Design Network held its kick-off event in Regina. With over 30 people in attendance from a variety of roles and ranging from organizations such as government and public services, agencies, IT services, sports teams and more, we spent two hours covering a wide range of topics. Held in the theatre at the Regina Public Library, the event included presentations and group discussion about a variety of elements related to service design.


It was evident that there is a great opportunity to establish a strong community for service design in the province. With some attendees traveling over 250 km for the event, there was a wide variety of knowledge and experience with service design, but all had great interest and support for the practice.


Topics covered included stating the case for service design and using it as an approach for strategy. Discussion also highlighted design research, use of personas, journey mapping, service blueprints and design sprints. There was also a healthy dialogue about how service design can be implemented and delivered in a large enterprise or corporate environment. Morgan, Trent and myself were happy to share our experiences in implementing service design in this type of environment and it was fantastic to hear the experiences and recommendations from others in the business community.


In discussion with the group, the chapter will be a source to share and highlight information related to delivering service design, whether through events and knowledge sharing or simply by adding links and content to the chapter’s social feeds.


We also discussed the idea of practicing service design as a means to grow skills of members through pro bono work in support of community or social services. There was also discussion to deliver a similar event in Saskatoon to those in the business and public service community.


It was a great first event and we look forward to many more to come. A big thanks to Vivvo for supporting this chapter event and those who came out to support service design in Saskatchewan.


 -- Jason Fiske
Jason Fiske
 --

Related Headlines

SDN Chapters SDN Global Café - Join us on February 2, 2023!

SDN Global Café - Join us on February 2, 2023!

Calling all SDN Members, we got a treat for you! SDN Global Café - Service Design at Scale in a Global Organisation with Érico Fileno will take place on February 2, 2023.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Save the date!

Service Design Global Conference 2023 - Save the date!

We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!

Continue reading
SDN Chapters SDN Academy | Coming Up 2023

SDN Academy | Coming Up 2023

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

Continue reading
SDN Global News SDN Membership and Community Survey

SDN Membership and Community Survey

Your feedback is highly appreciated!

Continue reading