Our First Virtual Event!

Hungry for thought partnership and design conversations, members from the DC design community virtually gathered for our first web based event.

Members of the DC design community met virtually to talk the latest in service design and beyond. The Open Space Technology format allowed for organic conversations to blossom as attendees were able to suggest topics of interest and design their own agenda, all from the comfort of our own homes. The topics for the breakout session ranged from brainstorming around a project’s business value, getting creative to conduct remote field testing, and approaches in systems thinking. The evening concluded with a networking session and reflection on our experience with the event.


As one attendee stated: “Great sessions, interesting conversations, and fabulous people.”


Be sure to check-out our Service Design DC meetup page to stay in the loop about our upcoming events. 


Related Headlines

SDN Chapters Join Us at the Service Design Global Conference 2024 - Register Now!

Join Us at the Service Design Global Conference 2024 - Register Now!

Join us for the Service Design Global Conference (SDGC24) this October! Whether you prefer attending in person in Helsinki or participating online, exciting opportunities await. Register now on the conference website and be part of this inspiring event. See you there!

Continue reading
SDN Chapters Touchpoint 15-3 Call for Papers is now open: “Designing from Within”

Touchpoint 15-3 Call for Papers is now open: “Designing from Within”

As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

Continue reading
SDN Global News Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

What you are about to read is the latest thinking — and hands-on application — around service design and AI.

Continue reading
SDN Chapters Call for papers extended deadline | Submit your abstract until May 5th

Call for papers extended deadline | Submit your abstract until May 5th

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading