O2O experience journey design Workshop on HKMA

The Hong Kong Management Association (HKMA) and SDN HK Chapter invited Daryl Choy (One of SDN HK Chapter Co-founder) for this workshop, this workshop talked about O2O experience journey design. The topic in this workshop focused on consumer journey, experience innovation and Service Design Network. This event was hold on 2017/9/11 afternoon in HKMA Advanced Management Development Centre.

Related Headlines

SDN Chapters It's here! The SDN Accreditation Programme for Service Design Practitioners

It's here! The SDN Accreditation Programme for Service Design Practitioners

We, at the SDN, are proud to announce the launch of our SDN Practitioner Accreditation programme - an entry-level certification for service design practitioners!

Continue reading
SDN Chapters Service Design Day 2021: Do Good - Give Back!

Service Design Day 2021: Do Good - Give Back!

On June 1, the service design community will come together in recognition of Service Design Day, an occasion designed to acknowledge the power of service design, especially in these challenging times.

Continue reading
SDN Chapters Breaking Down Barriers: Financial Inclusion Launches at the SDN

Breaking Down Barriers: Financial Inclusion Launches at the SDN

Diversity, equity and inclusion can only truly come to life when they permeate all systems of an organisation.

Continue reading
SDN Global News Save the Date: The Service Design Global Conference Takes Place October 21-22, 2021

Save the Date: The Service Design Global Conference Takes Place October 21-22, 2021

It’s time to mark your calendars because our 2021 virtual conference is happening and you are invited!

Continue reading