O2O experience journey design Workshop on HKMA

The Hong Kong Management Association (HKMA) and SDN HK Chapter invited Daryl Choy (One of SDN HK Chapter Co-founder) for this workshop, this workshop talked about O2O experience journey design. The topic in this workshop focused on consumer journey, experience innovation and Service Design Network. This event was hold on 2017/9/11 afternoon in HKMA Advanced Management Development Centre.

Related Headlines

SDN Chapters Virtual SDGC0 Speaker Line-Up Revealed

Virtual SDGC0 Speaker Line-Up Revealed

Hear from a diverse group of thinkers and doers in a series of talks and workshops d. Our Virtual SDGC20 speakers and workshop facilitators will offer pragmatic, real-world insights that transcend creative sectors.

Continue reading
SDN Chapters Virtual Service Design Global Conference 2020 - Embracing Change

Virtual Service Design Global Conference 2020 - Embracing Change

Join us on October 22-22, 2020 for two deep-dive-days featuring interactive sessions, hands-on workshops and top-notch networking, all designed to take your professional growth to another level. Tickets are available now!

Continue reading
SDN Chapters Our Stance and Activities Against Discrimination and Social Injustice

Our Stance and Activities Against Discrimination and Social Injustice

A message from our President Birgit Mager on behalf of the SDN Leadership Team.

Continue reading
SDN Global News Understanding the Impact of COVID-19 on the Service Design Sector

Understanding the Impact of COVID-19 on the Service Design Sector

In the lead-in to Service Design Day taking place on June 1, 2020, the Service Design Network is releasing the results of the global survey, Understanding the Impact of COVID-19 on the Service Design Sector conducted during the week of April 21-28, 2020.

Continue reading