The Hong Kong Management Association (HKMA) and SDN HK Chapter invited Daryl Choy (One of SDN HK Chapter Co-founder) for this workshop, this workshop talked about O2O experience journey design. The topic in this workshop focused on consumer journey, experience innovation and Service Design Network. This event was hold on 2017/9/11 afternoon in HKMA Advanced Management Development Centre.
Service design and product management are two powerful disciplines that share a common goal: delivering value to users and organisations.
In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.
In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?
Join us for the Service Design Global Conference (SDGC24) this October! Our in-person tickets are sold out, but you can still register for the full virtual experience and be part of this inspiring event. See you there!
Share your thoughts
0 RepliesPlease login to comment