Touchpoint Vol. 17 No. 1 | Call for papers is now opened
We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 1 is now open.
The Hong Kong Management Association (HKMA) and SDN HK Chapter invited Daryl Choy (One of SDN HK Chapter Co-founder) for this workshop, this workshop talked about O2O experience journey design. The topic in this workshop focused on consumer journey, experience innovation and Service Design Network. This event was hold on 2017/9/11 afternoon in HKMA Advanced Management Development Centre.
We are pleased to announce that the call for papers for Touchpoint Vol. 17 No. 1 is now open.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
L’Intelligenza Artificiale (IA) sta rivoluzionando il settore Retail, offrendo nuove opportunità per migliorare efficienza operativa, servizi offerti, customer experience e processi decisionali.
We are excited to share the entire recording and the full transcript of this event with Service Design practitioner and community leader Arun Joseph Martin.
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