The third edition of our signature event
The third event of the Bulgarian Chapter was dedicated to the Nordic Service Design.
We had special guests from Telenor, one of the biggest telecoms in Bulgaria. The company has created a department "Customer experience" in order to introduce service design as a way of working.
The other attendees came fom a mixture of organizations such as ING Bulgaria, Siteground, Bulgarian Academy of Science, WebTechnology, Betahaus, Autoboubd and others.
Join us at the Service Design Global Conference 2026 in Germany and online, 28–30 October. SDGC26 Registration is Now Open, Early Bird tickets are on sale.
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
La transizione verso l’Industria 5.0 ci costringe a guardare oltre l’automazione fine a se stessa per rimettere l’operatore al centro del processo produttivo. Non si tratta di una riflessione teorica, ma di una necessità che emerge dai dati raccolti nella recente indagine di BSD condotta nel settore manifatturiero. I risultati delineano un quadro di formazione ancora troppo frammentata e tradizionale, dove il tempo per l’aggiornamento è ridotto ai minimi termini e il sapere resta spesso confinato nell’esperienza non codificata dei veterani.
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