Nowadays, many industrial and academic organisations adopt service design as their core strategy, and there is a large Taiwanese service design community (read more about this in ‘5% Design Action’ in Touchpoint Vol. 6 No. 2, and ‘Service Design Gourmet’ in Touchpoint Vol. 6 No. 3).
“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage
The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.