Meet the Global Chapter Team - Tarja Chydenius

Tarja heads the SDN Global Chapter Team (previously National Chapter Board) since 2014 and represents the local chapters in the SDN’s Leadership Team.

Tarja is a cofounder and core team member of SDN Finland. Since 2012, SDN Finland has become one of the most active and proportionally biggest national chapter of the network. SDN Finland has been awarded for Best members relations (2017), Excellent event organization (2018), and Best members relations (2019).

Tarja is a long-time service design enthusiast, having attended most of the global conferences since the first one in 2008. Promoting service design locally and globally, learning about new advancements in the field and getting people connected around service design are inspiring for her.

As her daytime job she teaches service design and related skills at Laurea University of Applied Sciences. Laurea’s Master’s degree programme in Service Innovation and Design has globally been the first multidisciplinary degree programme combining service business and service design competences, and it continues to be in the forefront in this field. Service design is an integral part of most of the curricula at Laurea. Tarja currently also works on her doctoral dissertation studying culture’s role in service design.

 -- Aliisa Hautaviita
Aliisa Hautaviita

Related Headlines

SDN Chapters Secure Your Spot at the Service Design Global Conference 2025!

Secure Your Spot at the Service Design Global Conference 2025!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available now—your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapters Your Ideas Matter: Call for Papers on Equitable Experiences

Your Ideas Matter: Call for Papers on Equitable Experiences

In service design, achieving equity means actively removing systemic barriers so that people – regardless of race, ethnicity, gender, age, ability, or socioeconomic status – can access, engage with, and benefit from services and experiences.

Continue reading
SDN Chapters SDGC24 Replay tickets available for purchase

SDGC24 Replay tickets available for purchase

In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.

Continue reading
SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

Continue reading