Hotel using Technology & Ecology

How Hotels Heuberg is combining Technology and ecology to win, despite Covid

Where will you go on vacation this year? With Corona still lurking around, Governments recommend to travel as little and close as possible. And Swiss hoteliers? Well obviously, they worry. Although camping is profiting from the back-to-nature trend, many hotels are fighting for survival. But not all accept defeat that easily: take example [Heuberge] in Fideris GR. Since over a year, they are on the path to becoming a T-ECO resort. T-ECO meaning ‘Technology & Ecology / Technology, Education & Co-Creation’. And Corona will not stop them. But what has this to do with Service Design? Well nearly everything, if you ask us. With service design in mind, Heuberge can redefine their offer. By bridging technology, nature and learning, the nature surrounding the Heuberge becomes a focal point for the Heuberge experience and therefore an asset. Understanding the current needs and desires of people lets Heuberge focus even better on where to invest. And the best part: by focusing on sustainability, the local nature experience goes hand in hand with peace of mind and the conservation of the asset itself.

Our question to you:

How do you think tourism in Switzerland will change due to the Corona-Pandemic?

Let us know on switzerland@service-design-network.org


 --

Related Headlines

SDN Chapters Service Design Global Conference 2023 - Register now

Service Design Global Conference 2023 - Register now

Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!

Continue reading
SDN Chapters Touchpoint Vol. 14 No. 2 Call for Papers | Redefining Value Creation: Deadline Extended

Touchpoint Vol. 14 No. 2 Call for Papers | Redefining Value Creation: Deadline Extended

Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.

Continue reading
SDN Chapters Touchpoint Vol. 14 No.1 The Employee Journey is out!

Touchpoint Vol. 14 No.1 The Employee Journey is out!

As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.

Continue reading
SDN Global News Touchpoint  Vol. 14 No.1 The Employee Journey | Roundtable

Touchpoint Vol. 14 No.1 The Employee Journey | Roundtable

As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.

Continue reading