Online Service Design Marathon

First Online Service Design Marathon had a huge success!

Over 950 participants from Ukraine and 64 other countries registered to got acquainted with award-winning cases from various industries: finance, government, telco, education, IT services, healthcare, retail and many others. 


12 talented service designers from Australia, Canada, Colombia, Estonia, Finland, Netherlands, Spain, Ukraine, USA shared their real-life experience. 


Every talk was about the real case: from the context and challenges to insights and outcomes. We spoke about chatbots, services for people with disabilities, online platforms, customer retention, sex, building environments, online banking for urban and rural customers, VR, coding, and last but not least about employee experience! 


Many thanks for SDN Global, SDN Ukraine, Lanka.CX Agency for organising the event and bringing service designers together. 


If you missed some of the sessions, you can find video recordings and other materials here: https://bit.ly/SD-marathon


And great news! Service Design Marathon keeps going! We decided to continue our sessions on a bi-weekly basis. We will inform you about the details in the nearest future.

Related Headlines

SDN Chapters Program is now live and workshop tickets are  available for Service Design Global Conference 2021!

Program is now live and workshop tickets are available for Service Design Global Conference 2021!

We have some exciting news – program for the upcoming Service Design Global Conference 2021 is now live. Please visit the conference website for more information.

Continue reading
SDN Chapters Early bird tickets are now available for Service Design Global Conference 2021!

Early bird tickets are now available for Service Design Global Conference 2021!

The conference team is excited to welcome you to this year's Service Design Global Conference scheduled between October 21 – 22, 2021 (save the date to your calendar!)! Today, we are thrilled to announce that the early-bird tickets are now available with a new tiered pricing system for purchasing tickets.

Continue reading
SDN Chapters Announcing the theme for the Service Design Global Conference 2021: Taking a Stand

Announcing the theme for the Service Design Global Conference 2021: Taking a Stand

October 21 – 22, 2021 (Online)

Continue reading
SDN Global News It's here! The SDN Accreditation Programme for Service Design Practitioners

It's here! The SDN Accreditation Programme for Service Design Practitioners

We, at the SDN, are proud to announce the launch of our SDN Practitioner Accreditation programme - an entry-level certification for service design practitioners!

Continue reading