Online Service Design Marathon

First Online Service Design Marathon had a huge success!

Over 950 participants from Ukraine and 64 other countries registered to got acquainted with award-winning cases from various industries: finance, government, telco, education, IT services, healthcare, retail and many others. 


12 talented service designers from Australia, Canada, Colombia, Estonia, Finland, Netherlands, Spain, Ukraine, USA shared their real-life experience. 


Every talk was about the real case: from the context and challenges to insights and outcomes. We spoke about chatbots, services for people with disabilities, online platforms, customer retention, sex, building environments, online banking for urban and rural customers, VR, coding, and last but not least about employee experience! 


Many thanks for SDN Global, SDN Ukraine, Lanka.CX Agency for organising the event and bringing service designers together. 


If you missed some of the sessions, you can find video recordings and other materials here: https://bit.ly/SD-marathon


And great news! Service Design Marathon keeps going! We decided to continue our sessions on a bi-weekly basis. We will inform you about the details in the nearest future.

Related Headlines

SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapters Service Design Award 2025: The Finalists

Service Design Award 2025: The Finalists

The Service Design Network is thrilled to reveal the Service Design Award 2025 finalists! These projects represent the very best in service design worldwide — pushing boundaries, creating impact, and inspiring change. Now it’s your turn to join the celebration: cast your vote in the Public Choice Award and help spotlight your favourite project!

Continue reading
SDN Chapters Highlights from the webinar "Branding and Service Design" with Valentina Röschli

Highlights from the webinar "Branding and Service Design" with Valentina Röschli

We are excited to share the entire recording and transcript of this event Swiss Creative Consultant and Service Design practitioner Valentina Röschli.

Continue reading
SDN Global News Service Design Award: Deadline Extension

Service Design Award: Deadline Extension

You asked, and we listened! We are pleased to announce that the deadline for submissions to the Service Design Award 2025 has been extended to August 15, 2025!

Continue reading