Online Service Design Marathon

First Online Service Design Marathon had a huge success!

Over 950 participants from Ukraine and 64 other countries registered to got acquainted with award-winning cases from various industries: finance, government, telco, education, IT services, healthcare, retail and many others. 


12 talented service designers from Australia, Canada, Colombia, Estonia, Finland, Netherlands, Spain, Ukraine, USA shared their real-life experience. 


Every talk was about the real case: from the context and challenges to insights and outcomes. We spoke about chatbots, services for people with disabilities, online platforms, customer retention, sex, building environments, online banking for urban and rural customers, VR, coding, and last but not least about employee experience! 


Many thanks for SDN Global, SDN Ukraine, Lanka.CX Agency for organising the event and bringing service designers together. 


If you missed some of the sessions, you can find video recordings and other materials here: https://bit.ly/SD-marathon


And great news! Service Design Marathon keeps going! We decided to continue our sessions on a bi-weekly basis. We will inform you about the details in the nearest future.

All Headlines

Related Headlines

SDN Chapters Virtual Service Design Global Conference 2020 - Embracing Change

Virtual Service Design Global Conference 2020 - Embracing Change

Join us on October 22-23, 2020 for two deep-dive-days featuring interactive sessions, hands-on workshops, and top-notch networking, all designed to take your professional growth to another level. Tickets are available now!

Continue reading
SDN Chapters Our Stance and Activities Against Discrimination and Social Injustice

Our Stance and Activities Against Discrimination and Social Injustice

A message from our President Birgit Mager on behalf of the SDN Leadership Team.

Continue reading
SDN Chapters Understanding the Impact of COVID-19 on the Service Design Sector

Understanding the Impact of COVID-19 on the Service Design Sector

In the lead-in to Service Design Day taking place on June 1, 2020, the Service Design Network is releasing the results of the global survey, Understanding the Impact of COVID-19 on the Service Design Sector conducted during the week of April 21-28, 2020.

Continue reading
SDN Global News Member Welcome Board

Member Welcome Board

The SDN new Member Welcome Board (Trello) has just launched and it is most assuredly a "must-read" for all. Members both old and new and even those in the making will benefit from an easy to follow path towards maximising your membership and getting the most value from all we have to offer!

Continue reading