Online Service Design Marathon

First Online Service Design Marathon had a huge success!

Over 950 participants from Ukraine and 64 other countries registered to got acquainted with award-winning cases from various industries: finance, government, telco, education, IT services, healthcare, retail and many others. 

12 talented service designers from Australia, Canada, Colombia, Estonia, Finland, Netherlands, Spain, Ukraine, USA shared their real-life experience. 

Every talk was about the real case: from the context and challenges to insights and outcomes. We spoke about chatbots, services for people with disabilities, online platforms, customer retention, sex, building environments, online banking for urban and rural customers, VR, coding, and last but not least about employee experience! 

Many thanks for SDN Global, SDN Ukraine, Lanka.CX Agency for organising the event and bringing service designers together. 

If you missed some of the sessions, you can find video recordings and other materials here:

And great news! Service Design Marathon keeps going! We decided to continue our sessions on a bi-weekly basis. We will inform you about the details in the nearest future.

Related Headlines

SDN Chapters Service Design Global Conference 2022 - Early Bird Registration open

Service Design Global Conference 2022 - Early Bird Registration open

Take advantage of the early bird tickets and register under reduced prices until August 31st.

Continue reading
SDN Global News SDA Organisational Re-Accreditation

SDA Organisational Re-Accreditation

SDN is delighted to announce the Service Design Network Organisational Re-Accreditation of Service Design Academy (SDA) from 2022 – to 2025.

Continue reading
SDN Chapters China Bridge receives Organisational Accreditation

China Bridge receives Organisational Accreditation

The SDN recognises the authority and quality of China Bridge in the provision of service design education and qualification.  Founded in 2003, CBi China Bridge is an insight-based innovation consultancy firm that enables organizations to ‘bridge their next’ success in China by developing products, services and experiences, through insight-based innovation.

Continue reading
SDN Chapters Service Design Network Learning Fest 2022

Service Design Network Learning Fest 2022

The SDNLF22 is an international virtual conference connecting the next generation of service designers. Open to all disciplines, our goal is to facilitate learning and push the boundaries of service design to foster growth, together in synergy.

Continue reading