Service design is taking a role in “policy creation”. Not only does it bring in-depth insights in the needs and constraints of citizens, it also enables and facilitates processes of co-creation with different stakeholders.
The Service Design Impact Report gives a broad overview on service design driven activities in governments and public service organisations all over the world. The report shows how strong the role of design in the public sector has become and how impactful it can be. At the same time it gives insights in many opportunities yet to exploit.
Take a sneak peek of contents here!
Interested in how the cooperation between the government and the service design sector resolves complex challenges?
Order your copy of Service Design Impact Report: Public Sector! Now available to purchase in print (19.80€). Or join the community to download the PDF for free.
Not a member yet? Become a SDN member, or upgrade your community membership to have access to all exclusive benefits!
Early Bird extended until June 20! Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
Want to take part in the most important event the service design community attends all year? We need you! Call for Volunteers is open until June 30!
The Service Design Award 2025 is your chance to showcase your innovative service design projects to a global audience. Whether you’re a professional or a student, this is your moment to gain international recognition and make an impact. Submit by 31 July 2025 and let your work speak for itself!
We are excited to reveal the participants and the winner of the Best Student Service Design Projects done in Switzerland between June 1, 2024, and June 1, 2025.
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