Service design is taking a role in “policy creation”. Not only does it bring in-depth insights in the needs and constraints of citizens, it also enables and facilitates processes of co-creation with different stakeholders.
The Service Design Impact Report gives a broad overview on service design driven activities in governments and public service organisations all over the world. The report shows how strong the role of design in the public sector has become and how impactful it can be. At the same time it gives insights in many opportunities yet to exploit.
Take a sneak peek of contents here!
Interested in how the cooperation between the government and the service design sector resolves complex challenges?
Order your copy of Service Design Impact Report: Public Sector! Now available to purchase in print (19.80€). Or join the community to download the PDF for free.
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Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
You asked, and we listened! We are pleased to announce that the deadline for submissions to the Service Design Award 2025 has been extended to August 15, 2025!
We are excited to share the entire recording, transcript and links to all mentioned resources of this event with co-founder of The Service Design Book Club and Service Design professional Arun Joseph Martin.
The Service Design Award 2025 is proud to introduce this year’s outstanding international jury. These industry leaders, innovators, and changemakers are ready to review the world’s best service design work. Meet the experts who will help spotlight the projects making real impact globally.
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