Exploring how we can redesign "The End", so that it has a better chance of being "Happily Ever After".

Our November event sold out...and with our stellar speakers we weren't surprised.

On November the 30th the SDN UK hosted an event for the wider Service Design community and, through sheer serendipity, all speakers' sessions focused on the theme of Death.

AlbertA Soranzo (Lloyds Banking Group Service E2E Service Design Director), gave a frank talk about dealing with digital legacies after death.

Ben Terrett (Co-Op Group Design Director) spoke about the death of traditional Marketing (and the rise of Service Design).

Both speakers swapped prudish reserve for candid curiosity, covering taboo topics including: 

Death, Sex and Toilet Seats.

The full video of these sessions will be available on this site in the next few weeks.

Thanks to City University for hosting the event (we're looking forward to their HCID Open Day next year)

Thanks also to all of the international chapters who helped us to learn from their experience. Thanks to the glorious Finns the inspiring Dutch and the sparkling Chicargoans.

Check out Alberta's video for further details --
Check out Alberta's video for further details
What's the collective noun for Service Designers?
What's the collective noun for Service Designers?

Join us on the 25th of January at Future Cities Catapult for our next session: Designing for a Healthier City.

Related Headlines

SDN Chapters Meet, Mingle & Make an Impact – See You at SDGC25!

Meet, Mingle & Make an Impact – See You at SDGC25!

Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available now—your invitation to connect, share ideas, and explore service design's impact on business.

Continue reading
SDN Chapters Highlights from the webinar "Community and Service Design" with Birgit Mager

Highlights from the webinar "Community and Service Design" with Birgit Mager

We are excited to share the entire recording and transcript of this event with president and co-founder of the Service Design Network Birgit Mager.

Continue reading
SDN Chapters Highlights from the webinar "Service Design meets Stakeholder Needs" with Julia Borkenhagen

Highlights from the webinar "Service Design meets Stakeholder Needs" with Julia Borkenhagen

We are excited to share the entire recording and transcript of this event with co-founder of Whitespace and Design Leader Julia Borkenhagen.

Continue reading
SDN Global News Call for Volunteers -  Play a Role in the Creation of SDGC25

Call for Volunteers - Play a Role in the Creation of SDGC25

Want to take part in the most important event the service design community attends all year? We need you!

Continue reading