A Growing Network of Passionate Volunteers

SDN is a strong, international network thanks to our amazing chapters. Since 2008 we have grown from 1 to 40 national chapters in 32 countries across 5 continents! These chapters are run by teams of passionate volunteers from the service design industry and academia. They support their local service design community to grow, flourish and contribute to the global discourse.

This year we would like to especially thank the SDN Ireland team for their amazing contribution, collaborating with SDN Global to host the Service Design Global Conference in Dublin!

Recognizing Global Impact

The SDN Chapters are not only hosting events but are also recognized as leaders in local and national service design initiatives. We are very happy to initiate an annual SDN Chapter Award Ceremony at the Global Conference to celebrate and share their great work.

Winners Across 5 Categories

Best Members Relations - SDN Denmark

The chapter has developed excellent member experiences by hosting a wide variety of innovative initiatives and events for their community in the past year. Their activities range from Service Design Day celebration and workshops to book club meetings and informal meet-ups. Especially they are proud of their cooperations with Design Denmark, Danish Design Center, and Eggs'. 

Excellent Event Organisation - SDN Finland 

The chapter hosts local meet-ups and smaller events on a monthly basis. Most notably, the SDN Finland Chapter led and hosted their first and highly successful national conference in April 2018, under the theme “The Evolving Role of Service Design" with over 300 attendees all around the world.

Best Public Relations - SDN Poland

The youngest winning Chapter! In recognition of their highly developed and effective public relations strategy. The award commends the innovation and commitment of the team, which has led to the successful engagement of the community with both international and local initiatives, events and service design publications.

Most Innovative Initiative - SDN San Francisco 

In true service design fashion, SDN San Francisco kicked off with a workshop comprised of their leaders and some of our most dedicated members. This workshop aimed to define their “current state of affairs”, identify the areas of greatest opportunity, and to determine the key questions we still needed to answer. The workshop was a huge success, resulting in a clear path toward success.

Excellent Cultural Inclusivity - SDN Taiwan

Their commitment to raising awareness and developing an understanding of service design in Taiwan through translated content. The development of the Touchpoint in traditional Chinese version and translation of 12 articles. Every Wednesday they would publish translated content on their Facebook page. 

Honorable Mentions 

• Best Member Relations: SDN Bulgaria 
• Excellent Event Organization: SDN Belgium, SDN Brazil, SDN Mexico, and SDN UK

Once again congratulations to the winning Chapters and huge thank you for all our amazing Chapters! 

Thank you to the 2018 Jury!

A special thank you to the SDN Chapter Award Jury: SDN President, Birgit Mager, SDN National Chapter Board Principal, Tarja Chydenius, Representative for SDN Japan, Atsushi Hasegawa, Representative for SDN UK, Eloise Smith-Foster, Representative for SDN San Francisco, Gassia Salibian, and to the Chapter Award Project Manager, Sonja Jazic. 

If you want to be put in touch with your local chapter team or are thinking about building a chapter in your region please get in touch via chapter@service-design-network.org