Inspiring cases and event insights from our Chapter teams

We are proud to present the amazing work of our SDN Chapters. This annual publication shares personal insights into the service design national conferences, events, meet-ups, publications and other innovative initiatives they have organised throughout the past year. Download your free copy now to learn more!

Download Chapter Success Stories 2018/19

Insights from chapter representatives

On the following pages we will present you with some of the success stories our award winning chapters have experienced throughout 2018, as well as best case practices from all around the globe. Chapter representatives have answered questions posed by the SDN Headquarters team about their activities, to provide personal insights and practical tips. We hope this will offer both inspiration and guidance for your own service design activities in 2019!

An Empowering International Network

SDN Chapters are franchise institutions that are autonomously managed by teams of passionate service design volunteers. Since 2008, we have grown to forty-three chapters across five continents!

Sharing Best Practice

We’d like to share, celebrate and learn from the outstanding work of our community from 2018/19. For more information about chapters check out the posts on our chapter pages or contact chapter management at SDN:

Chapter representatives at SDGC18 in Dublin
Chapter representatives at SDGC18 in Dublin

Related Headlines

SDN Global News SDGC19 Tickets for Sale

SDGC19 Tickets for Sale

Pick your preferred type of ticket or pack and get access to two buzzing and vibrant conference days with inspiring talks and intense workshops

Continue reading
SDN Chapters Why is Good Design so Hard to Do?

Why is Good Design so Hard to Do?

Our SDN DC chapter spends an evening with George Aye from Chicago's Greater Good Studio

Continue reading
SDN Chapters An Exciting New Opportunity as an Accredited Trainer!

An Exciting New Opportunity as an Accredited Trainer!

The SDN is excited to announce the launch of the SDN Academy (SDNA) concept globally and we are inviting our Accredited Trainers and Master Trainers to take part! Join us so that we can reach more people and spread valuable knowledge about service design.

Continue reading
SDN Chapters Exclusive SDN Members Event at SDGC19

Exclusive SDN Members Event at SDGC19

Like every year at the Service Design Global Conference we are hosting a special mini-conference as part of the global gathering exclusively for our valued members. And we couldn't be more excited.

Continue reading