Inspiring cases and event insights from our Chapter teams

We are proud to present the amazing work of our Award winning SDN Chapters. This annual publication shares personal insights into the service design national conferences, events, meet-ups, publications and other innovative initiatives they have organised throughout the past year. Download your free copy now to learn more!

Our amazing Chapter Representatives at SDGC17 in Madrid
Our amazing Chapter Representatives at SDGC17 in Madrid

An Empowering International Network

SDN Chapters are franchise institutions that are autonomously managed by teams of passionate service design volunteers. They are currently located in 29 countries across 4 continents, together we bridge the global and local community. 

Sharing Best Practice

We’d like to share, celebrate and learn from the outstanding work of our community from 2016-17. We hope that these Success Stories will act as inspiration for your service design activities in 2018.

For more information about chapters check out the posts on our chapter websites or contact chapter management at SDN: chapter@service-design-network.org

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SDN Global News Call for Papers: Touchpoint Vol. 13 No. 2

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The Call for Papers for our next issue of Touchpoint is open! Submit your abstract by 12 March 2022 and help us to advance the service design field and its practices. We’re looking forward to many inspiring contributions!

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SDN Chapters Massive Change – Life-Centred Design

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Recently, Touchpoint publisher Prof. Birgit Mager sat down with design pioneer Bruce Mau to discuss his recent thinking about enterprise design, the significance of canoe-building and life-centred design.

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SDN Chapters DEADLINE EXTENDED to Oct. 31 - Submit your abstract forTouchpoint Vol. 13 No. 1

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Dear writers, we are glad to let you know the deadline for the submission of Touchpoint Vol. 13 No. 1 has been extended to October 31st!

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