Books and Beers: DC Designers Gather for a Book Club

A small group of service design enthusiasts gathered over beer and nachos at DC's Meridian Pint to chat about the hottest new book to hit the service design sphere: This is Service Design Doing.

The evening began with a big treat for all -- Frankie Abralind arranged a Skype call from one of the co-authors in Europe, Adam Lawrence. He chatted with the group for a few minutes about the process of writing the book -- with more than 300 contributors! -- and their impetus for doing so. 

That neat intro was a good segue for the group to break into smaller groups, first to start a short icebreaker, but then to delve into the book's topics. More than the plethora of tools and methodologies covered in the book, many were interested in the notion of how to sell service design and how to lay the groundwork for a good cultural mindset where Service Design can thrive.

 Each of the small groups eventually reconvened to discuss the book as a large group, with some commenting that it should be required reading for any academic program because of its comprehensiveness. That then led to the question...and a short debate... about whether to create an official Service Design certification and licensure. It was, however, getting late, and a few of us had already imbibed a few too many beers.... so we all agreed to continue the discussion another time soon! Huge thanks to Frankie Abralind for being the brain child and organizer for this event!

 --

Related Headlines

SDN Chapters Call for Papers: Touchpoint Vol. 10 No. 3 "Managing Service Design"

Call for Papers: Touchpoint Vol. 10 No. 3 "Managing Service Design"

“Managing Service Design” is the feature theme of the upcoming issue of Touchpoint. We invite you to become an author and help to advance the service design field and its practices. Submit your abstracts until 30 November 2018.

Continue reading
SDN Chapters Service Design Award 2018: Congratulations to the Winners!

Service Design Award 2018: Congratulations to the Winners!

Congratulations to the 2018 Winners and Finalists! The much anticipated, third Service Design Award ceremony was a huge success, taking place from October 11-12 in magnificent Dublin. The ceremony and Service Design Award finalist exhibition were key highlights of the 2018 Service Design Global Conference.

Continue reading
SDN Chapters Sherlock, LEGO e o Service Design

Sherlock, LEGO e o Service Design

Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!

Continue reading
SDN Chapter News Official Chapter in Canada

Official Chapter in Canada

Over the last three months the Canadian Chapter of the Service Design Network has been hard at work: (1) putting in place the necessary infrastructure to administer the chapter, particularly challenging given the geographic span of Canada; (2) promoting the chapter and supporting local events; and (3) planning our first major multi-city initiative. What follows is a detailed accounting of each of these areas.

Continue reading