Meeting for events around Service Design is awesome for creating connexions. But how can we continue the conversation between two events? With that in mind, we've created an online community specifically for Service Design practitioners in Switzerland to connect and share ideas.
This community is open to all practitioners, regardless of experience level or background. We invite everyone to join in and contribute to the conversations.
In this online community, you'll find these main categories:
Obviously, we welcome suggestions and ideas on how to improve the community and make it more useful for members.
Join us today in the Swiss Service Design online community and let's make Service Design in Switzerland even better!
We're still in prototyping mode so excuse the wet paint here and there.
Join us for the Service Design Global Conference (SDGC24) this October! Whether you prefer attending in person in Helsinki or participating online, exciting opportunities await. Register now on the conference website and be part of this inspiring event. See you there!
As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.
What you are about to read is the latest thinking — and hands-on application — around service design and AI.
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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