Meeting for events around Service Design is awesome for creating connexions. But how can we continue the conversation between two events? With that in mind, we've created an online community specifically for Service Design practitioners in Switzerland to connect and share ideas.
This community is open to all practitioners, regardless of experience level or background. We invite everyone to join in and contribute to the conversations.
In this online community, you'll find these main categories:
Obviously, we welcome suggestions and ideas on how to improve the community and make it more useful for members.
Join us today in the Swiss Service Design online community and let's make Service Design in Switzerland even better!
We're still in prototyping mode so excuse the wet paint here and there.
On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.
AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.
Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
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