- Stine Ringvig Marsal from Copenhagen Airport will share how they work with service offerings and experiences.
- Thomas Sigsgaard will talk about design thinking and design methods application
- Arne van Oosterom from Design Thinkers in Amsterdam is one of the pioneers of servicedesign, and we are lucky to have him in Denmark. He will round up the day with an introduction to the field of #servicedesign
- Søren Bechmann will moderate the event and tie it all together.
Call for papers | Submit your abstract until December 16th 2023
Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.