2018년 8월 핀란드에서 Hellon과 함께 미니 세미나를 진행하다

We had a mini-seminar with Hellon, a leading service design consultancy with studios in Helsinki and London, also one of the members of the SDN network

Ms. Hansol Paeng, one of the founding members of SDN Korea Chapter, and a team leader at the Human Understanding Design Center (HUDC) of Seoul Medical Center under Seoul Metropolitan Government, had a mini-seminar with Hellon, a leading service design consultancy with studios in Helsinki and London, also one of the members of the SDN network. During the session, Paeng and Hellon shared experiences from their projects.


The session was arranged by Seungho Lee, a doctoral candidate in the Department of Design at Aalto University, who created the course, Design for Government, and work with Finnish ministries. From Hellon, the participants included design director Juha Kronqvist, senior service designer Andreas Pattichis, and client service director Pauline Ranta. Paeng shared various cases of medical service design from HUDC in Seoul, while Hellon shared service design cases applied to a Finnish pharmacy chain, strategic design project for a new healthcare centre, and service design projects concerning the public transportation in Helsinki. For over an hour, two organizations exchanged various thoughts and insights as service designers represent two different cities and nations. Despite the socio-cultural and political differences between the two nations, the passion to provide great services and experiences through design was a strong common denominator.


As it was difficult to stop sharing such interesting insights, we continued our discussion at a restaurant on the waterfront with healthy and organic Finnish food and the beautiful ocean view of Helsinki. It was a highly memorable time, which we hope to lead to a meaningful relationship in the future.


Look forward developing collaborations between Seoul and Helsinki in near future! See you again!


Related links:

HUDC (서울의료원 시민공감서비스디자인센터) 

Hellon

Design for Government


 --
 --

Related Headlines

SDN Chapters Call for papers is now open | Submit your abstract until April 26th 2024

Call for papers is now open | Submit your abstract until April 26th 2024

Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work

Continue reading
SDN Global News Join us for the next Service Design Network Next Gen Conference 2024

Join us for the next Service Design Network Next Gen Conference 2024

Attention students, young and senior professionals and career shifters: Join us for the 3rd annual SDN Next Gen Conference 2024 held online with the amazing theme: “Infinite Threads: Interdisciplinary Collaboration to Unlock the Power of Service Design” on April 12th.

Continue reading
SDN Chapters Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Service Design Global Conference 2024 - Get Early Bird tickets until May 31

Early Bird tickets for the Service Design Global Conference (SDGC24) are available for sale.

Continue reading
SDN Chapters Touchpoint Vol 14-3 Roundtable | Implementing Service Design

Touchpoint Vol 14-3 Roundtable | Implementing Service Design

On April 10, 2024, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design. The issue explores practical aspects, challenges and successes in translating service design outputs into tangible, impactful solutions –– successful implementation.

Continue reading