Each of the three speakers expressed their own views and illustrated the industry opportunities for services under the epidemic through--having empathy, thinking from the user's point of view and gaining insight into their real needs. Using service design theory to empower the industry and turn crisis into opportunity.
The event showed the magic and energy of love. In addition, by inviting people to participate in the event, we had a richer idea and a more diverse perspective on the theme of the Service Design Day.
Inspiration is like a seed that be taken to the Service Design Day. Through love and inspiration, the seed grows into a huge tree. But it doesn't grow on its own, people from different fields and industries nurture it with ideas and suggestions. Service design is not just about focusing on an idea or a person, it is about collaboration and co-creation between people.
We believe that by using the power of co-creation, we can enable more people to understand, learn and ultimately strengthen the impact and position of service design on a global scale.
At the same time, we call on everyone to change the world for the better with love and creativity together.