About Weronika Rochacka Gagliardi
I am Design Strategist and, together with Magda Kochanowska, co-founder of Strategic Design and Service Design agency - DESIGN PROVISION.
in my area
Between 2007-2012 I worked at the Design Council in London, as a Project Manager, across areas of strategic design and education, business support, as well as public sector. Since 2012 I work independently and in 2016 we set up DESIGN PROVISION. Our clients so far include: ING Bank (Holland, Germany and Poland), Millennium Bank in Poland, the National Audiovisual Institute in Warsaw, Paradyż (tile manufacturer) and many others. I am lecturer in Design Management at the Faculty of Design, Fine Arts Academy in Warsaw, and teach Service Design at the SWPS University (humanities), as well as at Kozminski University (business school).
Weronika’s interest in Service Design
I am interested in all aspects of Service Design but more specifically: how to convince clients to Service Design; Service Design ROI and case studies; qualitative research in Service Design; scaling up Service Design in big organisations.