About Perttu Monthan
DK&A / NoA, Business Architect & Designer
I'm a digital business advocate with 20+ years of experience in helping organisations succeed through design thinking, lean start-up philosophy and agile development. My approach to business and service design is both holistic and pragmatic. I love working in agile multidisciplinary teams for a better tomorrow.
To me, service design means...
Through service design we ensure that, whatever we are crafting, is created for users - fulfilling their needs and delivering measurable value. That said, it is equally important the value capturing logic is well-thought, and enabling the service is feasible and has a positive impact.