About Michael Manfredo

Michael Manfredo
Naperville | United States


Michael is passionate about... design and culture, service design methodologies, service design thinking, design education, innovation, quantitative research, service blueprint, inclusive, service delivery, digital service, cultural change, service vision, service strategies, storytelling, visualisation, ethnographic, measurement system, experience prototyping, co-design sessions, service design, experience design, journey map, empathy-building, co-creation and qualitative research

Michael Manfredo
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