About Luis Enríquez

Luis Enríquez
Vancouver | Canada

Founder at Punk Solutions

Luis Enríquez Punk Solutions, Consultant

I am a Strategy and Innovation Consultant specializing in service design, with a deep focus on strategic planning and human-centered creativity. My experience spans from ideation to the implementation of innovative solutions that enhance customer experiences and operational efficiency across various industries. I am committed to developing practices that not only meet market needs but also promote positive and sustainable impact. At SDN, I look forward to collaborating with like-minded professionals and contributing to the growth of our discipline by sharing insights and exploring new frontiers in service design.

To me, service design means...

In my professional practice, service design represents an invaluable opportunity to apply my strategic and creative thinking skills to address complex challenges, fostering a culture of human-centred innovation. It involves exploring innovative ways to enhance the integration of service components, from the initial contact point to after-sales support, to ensure each step contributes to a seamless and satisfying user experience.

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