
About Katarzyna Młynarczyk

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I'm Co-founder of Socjomania - service design and digital consulting company in Poland, Service Designer in Polish Gastronomy - running Handelek - breakfast service concept and MBA graduate at Laurea University (Servie Innovation and Design), mesmerized by service design since 2014.
To me, service design means...
digitalization of services (as in Socjomania we have it in our DNA), service dominant logic embedded in business strategy of organization to build more value for team, customers and serve valuable experiences.
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Staff augmentation model - how to use it in building service design, innovation and change management teams
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