About Filip Makowiecki
                                                    I design things, and I like it.
                                
                                
                                                                            Outokumpu,
                                                                        Service Design Lead
                                
                            Human-shaped Occam's razor on a mission to find the most obvious solutions to the most wicked problems. I design things, and I like it. Currently Service Design Lead at Outokumpu. I also teach business and service design at SWPS University. Previously led a strategic design team at an agency, worked in a software house, and freelanced for companies, NGOs, and public institutions. Off duty: improv, songwriting, urban exploration.
To me, service design means...
Quite a tolerable way to make a living without dreading Mondays.
Filip’s contributions
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                                                                                                                    Touchpoint Article                                                                                                            
                                                                                                            
                                                                                                    
                                            
                                                                                                    Collaboration for Better Discovery
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                                                                                                    Equitable Job Design – Countering AI-driven harm
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