About Bernadette Geuy
I am a service design consultant working with higher education clients, at the intersection of people and technology, improving student experiences and services delivery
My value is in designing, humanizing and optimizing service value exchanges that have a Return on Experience and on Investment (ROE and ROI). I have an MBA from UC Berkeley and have published papers on topics of humanizing digital experiences, designing for value and impact, and service design at scale.
Bernadette’s interest in Service Design
Consulting and humanizing digital interactions. Higher Education with a focus on improving student experiences and student success.