About Alexander Miller

Alexander Miller
Hove | United Kingdom

Service Designer and UX Strategist

Alexander is passionate about... design and culture, service design methodologies, service design thinking, innovation, continuous innovation and co-design sessions

Alexander Miller Service Designer

I'm a Service Designer and UX Strategist with 25+ years of experience crafting digital solutions that are equal parts human-centered, data-informed, and commercially impactful.


Whether I’m blueprinting future-state services for governments, prototyping new fintech experiences, or helping startups rethink how they connect with their users—I bring empathy, structure, and strategic curiosity to every project.


Known as a:


  • Challenger of the status quo who thinks outside the box
  • Axure wizard (yes, that still matters when you want precision)
  • Good-humored, chirpy teammate who thrives in collaborative, high-stakes environments
  • Trusted advisor to teams and stakeholders, helping align user needs with business priorities

I cut my teeth as a Six Sigma Black Belt at HP, spent a decade leading transformation at American Express, and retrained in UX and Service Design to bring together the best of systems thinking and human-centred design. I’ve worked across finance, healthcare, IT, and education, always focused on delivering services that matter.


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