About Agusta Callaway
I view service design as valuable tool for expanding equity for humans and the natural world.
I'm relatively new to the formal field of service design. I have related experience in the fields of sustainable agriculture, public health, marketing, and IT project and change management.
My favorite SDN event so far has been the pre-conference tour of agencies and organizations in Toronto in 2019.
To me, service design means...
In the broadest, it's about making life easier and more beautiful, one interaction at a time.