About Agusta Callaway
The service I'm most interested in re-designing is the food system in the Southeast United States. I imagine a world where small, sustainable farms thrive economically and ecologically and where Southerners value healthy food, environments, and lifestyles.
Currently, I live and work in Jackson, Mississippi. I'm new to the formal field of service design. I have related experience in the fields of public health, marketing, and IT project and change management. In my present position, I help Mississippi's Medicaid agency expand their clinical data interoperablility services.
To me, service design means...
At the end of the day, in the broadest sense, it's about making life easier and more beautiful, one interaction at a time.