HIZA Case Study by Carolina Pizatto Girardi
14 December 2017

The Elderly Hospital of Curitiba, in Brazil - Hospital do Idoso Zilda Arns (HIZA) had a series of issues that were negatively affecting their patients satisfaction yet weren’t known by the hospital directors. This project identified and mapped all of the service’s weaknesses, and delivered co-created solutions for each of them.

This case study isn't available without an account


Want to read more?


Become a Member