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About Kim Anderson
![Kim Anderson](https://www.service-design-network.org/images/116x116/saE01O4p_Kim%20Anderson.jpg)
Profile
Kim is passionate about... design education, prototyping, workshop, inclusive, participatory approach, qualitative research, co-creation, wayfinding, co-design, empathy-building, employee experience, employee journey and service implementation
![Kim Anderson](https://www.service-design-network.org/images/310x308/saE01O4p_Kim%20Anderson.jpg)
Kim Anderson, Consultant at Service Design Academy is a Service Design Network Accredited Master based in Scotland. Kim utilises her passion for inclusive and accessible design in her role where she is continually seeking to develop and improve the experience for learners of their professional development courses in service design.
To me, service design means...
Service design is about improving existing or creating new experiences for everyone.
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