About Musa Hanhan

Musa Hanhan
Burlingame | United States

+18 years in product strategy, design strategy, and customer loyalty design & measurement.

I'm happy to...
Go for
a coffee

Seriously, I do believe bad customer experiences are toxic to our social fabric, so I work hard to define journeys that matter to customers and anticipate their needs and future challenges. I have a history of converting less profitable products into highly innovative and profitable solutions. I work tirelessly to obtain customer experience buy-in from executive management and use it to save, design, and engineer experiences that instill customer trust and loyalty.

Musa Hanhan
Sr. Director, Global NPS & Customer Experience

Musa’s interest in Service Design

It is my passion

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