About Maksym Tkachuk
Every “To Be” dreams to become “As Is” after release
To me, service design means...
Service Design today encompasses several definitions. My take: service design is the iterative process of designing services from both points of view — customers and employees, making both matter and prosper. Also, i'm curious about – How to make SD grow rapidly in developing countries – How do big enterprises transform their movement toward service mindset and relevant organisational structure – How do different roles and expertise merge under SD umbrella – Legacy affordable graceful workarounds