About Maksym Tkachuk
Apollo Design Center, Design Engineer at WorldAPP
Designing digital products and services for last 10 years. Has developed personal design operations framework for design teams. Evangelizing Iterative Design approach in post-USSR since 2011.
To me, service design means...
– How to make SD grow rapidly in developing countries – How big enterprises transform move to service mindset and relevant organizational structure – How different roles and expertise merge under SD umbrella