About Jerel Lee
Profile
Rathbones,
Service Designer
My name is Jerel, and I'm based in the United Kingdom. My background is in Service Design and management consulting - working to better understand our customers & how we can deliver on the promised experience. I believe strongly in 'humanocracy' & in helping my organisation rediscover its 'why'.
To me, service design means...
A human-centred endeavour to collaborate and co-design with stakeholders, in order for them to deliver on the promised experience for their customers, users and/or employees.
Jerel’s contributions
How to contribute
Community Knowledge
Why we should consider frameworks in Service Design
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Community Knowledge
3 ways to turn service blueprints into delivery outcomes
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