About Hannah Patience

Hannah Patience
New York | United States


Hannah Patience Service Designer
Hannah Patience is a senior service designer at Northwestern Mutual in New York City. She is interested in systems thinking, trauma-informed design, and helping people who become involved with the foster care system. She also enjoys pilates, the greenery in nature, and spending time with her friends and sisters.

To me, service design means...

Service design is about recognizing the feelings and emotions people experience and working toward making sure those feelings are the most positive they can be.

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