About Eugenia Jongewaard de Boer
Eugenia is passionate about... employee experience, service design methodologies and design education
Over 15 years of experience as a UX/CX Designer, driving innovation and catalyzing UX growth for startups, large organizations, and the public sector. Expertise in Service Design, Accessibility, and Digital Marketing.
In my current position at Nestlé, I am part of the Global IT Hub leading UX Maturity Strategy, which involves overseeing the design direction to improve employee experience and promote a holistic, user-centric mindset.
To me, service design means...
Service Design is Design Leadership