About Eugenia Jongewaard de Boer
![Eugenia Jongewaard de Boer](https://www.service-design-network.org/images/116x116/5go6hTLF_avatar.png)
Profile
Eugenia is passionate about... employee experience, service design methodologies and design education
![Eugenia Jongewaard de Boer](https://www.service-design-network.org/images/310x308/5go6hTLF_avatar.png)
Over 15 years of experience as a UX/CX Designer, driving innovation and catalyzing UX growth for startups, large organizations, and the public sector. Expertise in Service Design, Accessibility, and Digital Marketing.
In my current position at Nestlé, I am part of the Global IT Hub leading UX Maturity Strategy, which involves overseeing the design direction to improve employee experience and promote a holistic, user-centric mindset.
To me, service design means...
Service Design is Design Leadership
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