About Damien Nunes

Damien Nunes
Dubai | United Arab Emirates

My aim is to deliver value that multiplies!

Damien Nunes Majid al Futtaim, Senior Innovation Manager (Customer & Brand-centric)

Experienced strategic service designer pivoted towards 'Customer & Brand'-centric Innovation that feels comfortable both at the board room table as well as at the kitchen table of customers. Able to translate organisational ambitions and challenges into concrete strategies, propositions and interventions that drive company success. A team-player that can inspire and educate others on design (thinking), services, innovation and customer-centricity.

Professional ambition: "Delivering value that multiplies!"

Worked for companies and clients in: 

- Retail

- Entertainment

- Financial sector

- Healthcare

- Education

- Public sector

- Manufacturing

- Utility services

- Development (Housing & Commercial)

To me, service design means...

My first interaction with Service Design felt like a homecoming. It lifted the constraints of what to design with a full focus on for whom we are designing for. Creative freedom meets Customer empathy.

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