What is change management and why do organizations need it? During this interactive 2 hour workshop, we will dive into an overview of change management, identify key challenges, best practices and discuss how we can leverage design thinking principles to
As we near the close of 2018, it is a good time to reflect on the past 11 months – whether you are thinking about yourself as an individual or how your organization runs as a whole. Maybe you are already in the midst of major changes, considering change, or are in a position in which change needs to happen and you don't know where to start. The NYC Service Design Collective is excited to welcome Mai and Jon to lead you through a workshop that leverages design thinking methods and service design case studies to help you get going and / or make sure you are taking approaches that will bring the most success.