Hoje vemos muitas organizações se interessando pela abordagem que os designers usam para descobrir e oferecer valor aos seus clientes, mas nem tudo são flores nesse processo.
A message from our President Birgit Mager on behalf of the SDN Leadership Team.
We are pleased to announce that the Service Design Academy (SDA) is the first-ever organisation accredited by the Service Design Network (SDN)! Through our Organisational Accreditation initiative, the SDN recognises the authority and quality of SDA in the provision of service design education and qualification. SDA is a Service Design educational institution committed to creating positive impact through interactive, practice-based learning. SDA was founded in 2017 and is based in Dundee & Angus College, Gardyne Campus, Dundee Scotland.
Psst...did you hear the latest? SDGC20 has gone virtual so consider yourself invited! Join us on October 22-22, 2020 for two deep-dive-days featuring interactive sessions, hands-on workshops and top-notch networking, all designed to take your professional growth to another level. Tickets are available now!
In the lead-in to Service Design Day taking place on June 1, 2020, the Service Design Network is releasing the results of the global survey, Understanding the Impact of COVID-19 on the Service Design Sector conducted during the week of April 21-28, 2020.
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Eu acho que esses enganos devem ser mais comuns para quem nao e designer, ou pelo menos para quem nao e um design thinker. Porque pode ser um designer mais nao pensar como um. Se vc coloca o usuario no centro da experiencia e justamente para descobrir o contexto no qual ele existe, e isso inclui trabalhar para nao cair nessas armadilhas. Muito bem resumido. Gostaría de ver o enfoque positivo e as ferramentas para os designers ajudam no processo.