Erico Fernandes Fileno - SDN Brazil / Strategic Designer & Service Innovation Leader
Does Erico have these skills or expertise?
Interaction DesignRemove suggestionUser ExperienceRemove suggestionUser ResearchRemove suggestionUser-centered DesignRemove suggestionDesign ThinkingRemove suggestion
Type another area of expertise...
What is this?EndorseSkip
6/5/20132 years ago
followersPublished by EricoSee more
Pós-graduação em DESIGN DE SERVIÇO - turmas 2016 em Curitiba e São Paulo (Universidade Positivo)
Pós-graduação em DESIGN DE SERVIÇO - turmas 2016...
January 31, 2016
Pós-graduação em DESIGN DE INTERAÇÃO - turmas 2016 em Curitiba e São Paulo (Universidade Positivo)
Pós-graduação em DESIGN DE INTERAÇÃO - turmas...
January 31, 2016
PÓS-GRADUAÇÃO - Novas turmas do programa Design Centrado no Usuário em 2016 (Curitiba e São Paulo)
PÓS-GRADUAÇÃO - Novas turmas do programa Design...
December 14, 2015
Consultant in Strategic Design & Service Innovation + UX Global Shaper & Startup Mentor
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was a pioneer for igniting Service Design and Interaction Design movements in Brazil. Nowadays I’m leading IxDA (Interaction Design Association) and Service Design Network initiatives at the local market. I'm pioneer lecturer of design thinking, service design and interaction design in Brazil (since 2007).
I have hundreds of projects delivered for clients such as: Nokia, Google, HP, Diebold, Samsung, Positivo Computers, Vivo, Claro, Oi, GVT, TIM, HSBC, Itaú, Caixa, Bradesco, Bolívar Insurance, Urmet Daruma, Sagem Orga, Volvo, Renault, Volkswagen, GM, Electrolux, Whirlpool, O Boticário, Mondelēz, Sky, Carvajal Group, America Latina Logistics, Petrobras, Brazilian Federal Government, and others.