
Meet, Mingle & Make an Impact – See You at SDGC25!
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
Hualien Mennonite Hospital, established in 1954, is an important health care resource in eastern Taiwan. Due to the regional development gap, most young people migrate out of Hualien. Thus patients today of Hualien Mennonite hospital are the elder, the physically challenged, and mothers with children, all of them are suffered from limited mobility. Therefore, Mennonite Hospital had collaborated with 5% Design Action and BenQ, together we designed a number of prototypes to improve the patient's overall experience.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
We are excited to share the entire recording and the full transcript of this event with Organisational Choreographer and Creative Strategist Katrin Kolo.
Per anni i servizi hanno funzionato “a chiamata”: il cliente ha un problema, contatta l’azienda, l’azienda risponde. È un modello reattivo, spesso lento, costoso e poco coerente. L’intelligenza artificiale ribalta questo schema. Grazie alla capacità di analizzare grandi quantità di dati in tempo reale, l’AI permette ai fornitori di servizi di anticipare i bisogni, intervenire prima che il cliente debba chiedere aiuto e modellare l’interazione sul singolo individuo, non sulla “media” dei clienti.
We are excited to share the entire recording, recommended resources and the fill transcript of this event with Freelance Service Designer Leili Mirzakhalili.
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