Highlights from the webinar "Prototyping and Service Design" with Juneza Niyazi
We are excited to share the entire recording and additional resources based on this event with Juneza Niyazi.
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We are excited to share the entire recording and additional resources based on this event with Juneza Niyazi.
We are excited to share the entire recording and additional resources based on this event with Manon Philippin
We are excited to share the full recording and additional resources based on Service Design Education Roundtable with Sabine Junginger, Dominik Knaus, Emmanuel Fragnière, Sandro Graf and Klaus Marek
In 2023 we relaunched the Swiss Service Design Network community. Here is what we achieved from February 2023 to December 2023.
We are excited to share the full recording, and additional resources based on the interview and Q&A with Marc Stickdorn on Journey Management or Journey Maps operations.
We are excited to share the full recording and additional resources based on the webinar and Q&A with Ana Lorena Lodeiros Velasquez, Karolina Pelaez and Klaus Marek on how to create your own design method mix.
We are excited to share the full recording, clips and additional resources based on the talk and Q&A with Vanessa Monstein on how service designers can use open innovation to create better services.
We are excited to share the full recording, clips and additional resources based on the conversation with Jochem van der Veer on how to get started in Journey Management with tools like TheyDo.
We are excited to share the full recording, clips and additional resources based on the conversation with Emmanuel Fragnière on how service designers can use theatre-based approaches to prototype new services.
We are excited to share the full recording of the one-hour conversation with Marc Fonteijn, the host of the Service Design Show and creator of Circle.
We are excited to share the full recording of the one-hour conversation with Romain Pittet, a communication consultant and storytelling educator. During the session, Romain introduced the concept of Storytelling and how Service Design practitioners can benefit from it. The webinar was followed by a Q&A session where participants asked questions.
We are excited to share the recording of this webinar on the intersection of Spatial Design and Service Design to improve the workplace.
We are excited to share the recording of the talk about the history of Service Design in Switzerland.
We are excited to share the full recording of the one-hour conversation with Pascal Wicht, a strategic design consultant and founder of Whispers & Giants. During the session, Pascal introduced the concept of Strategic Foresight and how Service Design practitioners can benefit from it. The webinar was followed by a Q&A session where participants asked questions.
In this short article, we’ll share with you the video recording, miro board and some notes from the workshop that took place on Thursday 6th of April 2023, co-organized by the "Design And Critical Thinking" community, "Owtcome" and the "Swiss Service Design Network Chapter".
Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.