Learn how evidence based Service Design is used in the tourism industry in Switzerland through real world case studies. Ask your Service Design questions to Dr. Mauro Luis Gotsch a Service Design enthusiast and Scientific Project Manager at the University of Applied Sciences Graubünden.

Join host Patrício André for a relaxed evening with other Service Design enthusiasts. Meet new friends, hangout and ask Service Design questions.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.

Join us for the Service Design Global Conference 2026 (SDGC26) in Germany and online on 28-30 October!

Join us for the SDN Members Onboarding on 24 March, 2026! Discover exclusive membership benefits, connect with fellow service design enthusiasts, and explore ways to elevate your practice—all in just one hour with our host Birgit Mager.