About Stefan Moritz

Stefan Moritz
Bromma | Sweden

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Stefan Moritz Veryday,
Great to be part of this growing community! I was fortunate to stumble into Service Design in the end of the 90s, meet many fantastic people through SDN and keep discovering this fast evolving field.

To me, service design means...

When I grew up in East Germany I spent a lot of time traveling with my dad who was responsible for service of all foreign car brands. So I grew into a conviction that good service is key for success. I was bad at drawing so studying design wasn't really a feasible possibility. But Fascinated by the philosophy of design and how it can compliment and join other disciplines I came to Cologne to study integrated design I learned about Service Design and was lucky to meet and work with Birgit Mager and Michael Erlhoff. In the very beginning of SDN I met more great people and mapped the emerging field http://issuu.com/st_moritz/docs/pa2servicedesign

Stefan’s contributions

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Touchpoint Article Purpose-Driven Research as Key to Successful Service Design

Purpose-Driven Research as Key to Successful Service Design

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Touchpoint Article Sandwiches, Champions and Sliced Elephants: Corporate Cultural Change by Design

Sandwiches, Champions and Sliced Elephants: Corporate Cultural Change by Design

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Touchpoint Article From the Editors

From the Editors

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Touchpoint Issue Vol. 8 No. 1

Vol. 8 No. 1

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