About Pontus Wärnestål
Pontus is passionate about... and AI
Halmstad University, Service Design Director, Associate Professor (PhD) and public speaker
Service Design Director and academic researcher (PhD) in Digital Service Innovation, with 20 years of work experience with Interaction Design, User Experience Design, and Service Design. Interested in AI-driven services.
To me, service design means...
Service Design is human-centered, holistic, and multi-modal. It's also important for the future of our world, where the infrastructures and digital platforms we design will affect and shape human lives and societies.