Becoming truly customer-centric and delivering growth through creating value is on top of the agenda of most CEOs.

Six-day hands-on minds-on immersive training on designing services for commissioned business cases. This training is intended for all types of managers from all walks of life. By participating in a service design project that solves a ‘real’ service problem or yield an opportunity, participants will apply tools and methods to design service concepts, processes, and systems in a manner that enables the value-in-use; i.e. experiences that happen over time and across different touchpoints and channels.

Calling all service designers! Now is the time to ready yourself for the Service Design Global Conference which features two full days of great talks, panel discussions and workshops, all taking place in the dynamic capital of Denmark, Copenhagen. Taking place October 22-23, 2020 with exclusive pre-conference events on October 21, this is event is assuredly not to be missed.