Becoming truly customer-centric and delivering growth through creating value is on top of the agenda of most CEOs.

Konferensen Kundnära affärs- och tjänsteutveckling den 4-5 September i Stockholm.

We meet at Motherland, situated at Västra Torggatan 14, at 17:00. Motherland will talk on how they work with branding for wine.

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary!

This intensive 2-day course on July 9-10, 2019 will give you an in-depth level of understanding of core Design Thinking principles, key tools & terminology. The learning method for course is hands-on, ‘Learning-by-Doing,’ and takes you through the arc of the design thinking methodology as you address a real-world design challenge. You will learn a selection of Design Thinking tools during the two days including: stakeholder mapping, personas, customer journey mapping, challenge reframing, service scenarios, value network mapping, and prototyping.