Chapter events In Flux: Canada's First Service Design Conference

In Flux: Canada's First Service Design Conference

Join us on December 1, 2016 at the Rotman School of Management for Canada's first service design conference.

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Chapter events Atelier de Design de Service au cours du festival MURAL sur le boulevard Saint-Laurent

Atelier de Design de Service au cours du festival MURAL sur le boulevard Saint-Laurent

Joignez-vous à nous le 16 juin à 17h, beau temps mauvais temps, pour participer au premier Atelier de Design de Service annuel de LVL au cours du festival MURAL sur le boulevard Saint-Laurent.

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Chapter events Toronto Transit Service Safari

Toronto Transit Service Safari

We are in the process of planning our first major event for Thursday, March 3. The event will take place across three cities in Canada. It is titled, the Transit Service Safari. Communication materials are being customized for each region.

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Latest Global Events


Service Design Global Conference 2019

Service Design Global Conference 2019

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary!

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Other Events 2-Day Design Thinking Fundamentals Course

2-Day Design Thinking Fundamentals Course

This intensive 2-day course on July 9-10, 2019 will give you an in-depth level of understanding of core Design Thinking principles, key tools & terminology. The learning method for course is hands-on, ‘Learning-by-Doing,’ and takes you through the arc of the design thinking methodology as you address a real-world design challenge. You will learn a selection of Design Thinking tools during the two days including: stakeholder mapping, personas, customer journey mapping, challenge reframing, service scenarios, value network mapping, and prototyping.

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