Our chapter has three principal aims:
1. Lead the Conversation: We will partner with organizations, host events and produce content, creating a platform for conversation about service design. We will encourage practitioners to share best practices, give access to tools and present case studies. Some of these conversations are already taking place in various contexts, the chapter will help focus these efforts into a coherent discussion.
2. Strengthen the Community of Practice: Service design remains a relatively new discipline in Canada. We will bring together professionals from across disciplines to share language, tools and practices. We will regularly host networking events that facilitate connections between practitioners. These efforts will be complemented by digital community-building activities.
3. Support the Next Generation of Designers: As seasoned design professionals, we have the obligation to nurture up-and-coming designers. Working with members of the chapter, we will create opportunities to mentor new design talent. With our deep relationship with OCAD University and the University of Toronto we will host regular mentor days, facilitate workshops and give presentations to students whose studies intersect with design. We will also encourage chapter members to create internship opportunities for new graduates.