The third edition of our signature event
The third event of the Bulgarian Chapter was dedicated to the Nordic Service Design.
We had special guests from Telenor, one of the biggest telecoms in Bulgaria. The company has created a department "Customer experience" in order to introduce service design as a way of working.
The other attendees came fom a mixture of organizations such as ING Bulgaria, Siteground, Bulgarian Academy of Science, WebTechnology, Betahaus, Autoboubd and others.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available now—your invitation to connect, share ideas, and explore service design's impact on business.
In service design, achieving equity means actively removing systemic barriers so that people – regardless of race, ethnicity, gender, age, ability, or socioeconomic status – can access, engage with, and benefit from services and experiences.
In case you missed the Service Design Global Conference 2024, you can purchase Replay access to all recordings and view them at your leisure until October 4, 2025.
In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?
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