Chapter events Innovation Safari at Chick-fil-A

Innovation Safari at Chick-fil-A

We are very proud and excited to offer you (what we hope will be only the first in a series) an innovation safari! We'll spend the afternoon learning and visiting prototyping facilities at CFA!

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Chapter events 4th meeting: Service Design Book Club

4th meeting: Service Design Book Club

Let's finish the book! Join us at our 4th meeting for the Service Design book club.

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Chapter events Service Design Book Club

Service Design Book Club

We are beginning part 2 of our Service Design book club. This time we are focusing on articles. This meeting will co-hosted by Jenise Thompson, one of our awesome book club attendees.

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Chapter events 3rd meeting: Service Design Book Club

3rd meeting: Service Design Book Club

Join us at our third meeting for the Service Design book club. We're reading "Service Design" by Polaine, Reason, and Lovlie https://rosenfeldmedia.com/books/service-design/

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Latest Global Events


Service Design Global Conference 2019

Service Design Global Conference 2019

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary!

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Other Events Service Design ESSENTIALS

Service Design ESSENTIALS

INNOVATION FÜR DIE DIENSTLEISTUNGSGESELLSCHAFT Wir leben in einer Service- und Dienstleistungsgesellschaft. 1,7 Milliarden Menschen arbeiten tagtäglich in dieser Branche – einem wesentlichen Fundament unserer Wirtschaft. Unser Angebot richtet sich an all diejenigen im Unternehmen, die dafür verantwortlich sind, die „Customer Experience“ zu schaffen und zu verbessern. Also die Erfahrung und das Erlebnis, das Ihr Kunde hat, wenn er mit Ihnen in Kontakt tritt und Ihre Leistungen in Anspruch nimmt. Denn genau darüber können Sie sich vom Wettbewerb differenzieren und Ihre Kunden an sich binden.

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