It's Always Fun to Jam at Inspiring Experience Inspiring Experience . The 2017 Jam had 12 participants only, 2018 had 40, and 2019 had more than 100!

Through the efforts of Dr. Sameer Tabbakh and his team in building awareness around design thinking and service design, Inspiring Experience was able to get different age groups interested.

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SDN Chapters Achieving Interdisciplinarity—Touchpoint Vol.15 No.2 is out!

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In this issue of Touchpoint, we focus on interdisciplinarity itself. What does success look like, and what are the tried and tested methods to achieve it?

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SDN Chapters Touchpoint 15-3 Call for Papers deadline extended: “Designing from Within”

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As the practice of service design continues to gain recognition and traction, a notable trend has emerged: organisations are choosing to build and utilise in-house service design teams rather than relying on external agencies. This shift brings with it a host of considerations, both positive and negative, that merit in-depth exploration and critical reflection.

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SDN Global News Touchpoint Vol. 15 No. 1 | Service Design at the Dawn of AI is out!

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What you are about to read is the latest thinking — and hands-on application — around service design and AI.

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