The night’s events started with the usual revelry over drinks, tacos, and delightful conversation. Service Design DC leaders Lisa Mendelow and Deloitte's own Jeneanne Rae opened the film and keynote session with a few welcome remarks to both the established designers in attendance and the many new faces sprinkled in the audience.
Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER
In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.