Deloitte Digital was buzzing as members of Service Design DC joined with Deloitte practitioners to share in the spirit and energy of the discipline.

Service Design DC and Deloitte present a Cannes film festival of their own to celebrate Service Design Day.

The night’s events started with the usual revelry over drinks, tacos, and delightful conversation. Service Design DC leaders Lisa Mendelow and Deloitte's own Jeneanne Rae opened the film and keynote session with a few welcome remarks to both the established designers in attendance and the many new faces sprinkled in the audience.

The crowd was then engrossed in the keynote content for the evening, a video primer on Nordic Service Design and a recorded talk on Scaling Service Design for Government by Louise Downe, a design leader in the UK government and contributor to the UK.gov Service Manual, an encapsulating reference point for public sector service design principles. 

The group also watched The Designer’s Weakness, a SXSW talk from George Aye of Greater Good Studios discussing the “mechanics of power” and how to carefully wield it to influence the success of projects. There was no shortage of lively discussion about the videos from the audience, ranging from American vs. Nordic ideals and their effects on design processes to how the UK model of service design can navigate the increasingly disparate landscape of the U.S government. 

The Service Design Day movie night at Deloitte was a true success in engaging the D.C. area community about this up and coming, human-centric design discipline while sharing in good friends, good food, and good laughs. Thank you to Service Design D.C., the Service Design Network, and all those who came out to learn and share their perspectives. We’ll see you next time!

Related Headlines

SDN Chapters First Going Glocal Meetup to Focus on Business, Education and Ethics (February 23,2021)

First Going Glocal Meetup to Focus on Business, Education and Ethics (February 23,2021)

“Twenty-five years of service design—that deserves a review, but above all it requires a look ahead: what are the relevant developments of the field and how can we have a significant influence on a “desirable future?” Birgit Mager, SDN President

Continue reading
SDN Chapters SDN Accreditation developments – our new programme is online!

SDN Accreditation developments – our new programme is online!

Our SDN Accreditation Programme is continuously developing, and we are pleased to share with you our latest developments! Visit our new landing page to learn more and consider applying for your accreditation as a Service Design Professional or Service Design Master. Many benefits await for you!

Continue reading
SDN Global News Member Welcome Board

Member Welcome Board

The SDN new Member Welcome Board (Trello) has just launched and it is most assuredly a "must-read" for all. Members both old and new and even those in the making will benefit from an easy to follow path towards maximising your membership and getting the most value from all we have to offer!

Continue reading
SDN Chapters “An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Continue reading