The night’s events started with the usual revelry over drinks, tacos, and delightful conversation. Service Design DC leaders Lisa Mendelow and Deloitte's own Jeneanne Rae opened the film and keynote session with a few welcome remarks to both the established designers in attendance and the many new faces sprinkled in the audience.
Call for papers is now open | Submit your abstract until April 26th 2024
Service designers work within a unique context. Because our work influences service innovation, improvement and delivery across lengthy and often complex customer lifecycles, we must work closely with stakeholders from across our organisations, and even beyond. While we aim for deep expertise in our own practice, we must also familiarise ourselves with the ways many others work
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